MALAYSIAN FIRST AUTHORIZED RAPIDSHARE RESELLER
MALAYSIAN FIRST AUTHORIZED RAPIDSHARE RESELLER
MALAYSIAN FIRST AUTHORIZED RAPIDSHARE RESELLER
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FAQ


Many users will already have Rapids in their accounts from the start as both the remaining days in existing Premium accounts and unused traffic share will be converted automatically into Rapids. For each remaining day, the user will be credited with 20 Rapids. For example, if there are 10 days left in a Premium account, the user will receive 200 Rapids. Each GB of traffic share will be converted into 5 Rapids.
Any accumulated Free- and Premium-RapidPoints can also be converted into Rapids until July 6, 2010. Altogether, 5,000 Free-RapidPoints and 5,000 Premium-RapidPoints equate to 600 Rapids; 50,000 Free-RapidPoints and 50,000 Premium-RapidPoints will give 6,000 Rapids.
A maximum of 50,000 Rapids can be obtained by converting existing RapidPoints, traffic share or the remaining time on a Premium account.

 

Will there be any daily limit?

It is up to your decision how much of the 30GB you want to use a day.

 

Can i collect my Traffic from one month to another?

There is no limit to how much Traffic you can collect. The Traffic stays valid even if you don't extend RapidPro. You can use the remaining Traffic again, when you renew RapidPro. The old and the new Traffic are then added to your balance.

 

What is actually changing: product model?

These modifications will not change anything for Free Users. Owners of previous Collector's accounts will receive free Premium accounts, enabling them to manage their uploaded files in the Premium Zone. Downloading and storing are just the same as for the previous Collector's account.
Users who have Rapids can choose from five types of fee-paying package. What is special about these packages is that every user can turn the features off and on to suit their needs from day to day. In this way, we hope to offer our customers an even better service and, above all, much more flexibility than before.

How many times can I up/downgrade? \\ discontinued

If you are currently using the RapidSmall package and you require more traffic, you will automatically be upgraded to the next higher package, to ensure that all your downloads will complete correctly.

A downgrade can be made during the day, but will not be active until 24:00 CET. This applies to all downgrades made.

 

If I have RapidSmall today, what will happen with my Premium Account the following day? \\ discontinued

As soon as you have a package set, this package will continue until a up/downgrade is made. This means that on the following day, the RapidSmall package will still be active and the Rapids will be deducted.

 

Can I accumulate Traffic which was left over from the day before? \\ discontinued

User cannot accumulate their left over Traffic.

 

Can I stop Rapids being deducted from my account? \\ discontinued

Unfortunately this is not possible, was the account, active you will automatically receive RapidSmall package. Each day we will deduct 4 Rapids.

 

If I get upgraded today, will I automatically be downgraded the following day? \\ discontinued

You will not be automatically be downgraded, this has to be set by the user. If no changes are made, the user will remain using the RapidBig.

 

What happens with the storage I used, when it exceed the allowed amount  for the Rapids package I am currently using?

Your files will be stored in our system, unless they have been inactive for more than 60 days.

 

What does Verification mean?

With the RapidBig package you have the option to verify your account. This way you receive the full control over your files stored on the RapidShare servers. Through the verification of your account, files are protected from accidental deletion by our Abuse team. With the verification you confirm that you are permitted by the license holder to use the stored files as you intend.

 

How do I verify my Premium Account?

The Premium Account verification process will be revealed in July.

 

What does License Manager / License Manager+ mean?

With the Licensemanager and the Licensemanager+ you have the possibility to use RapidShare.com to sell your own products (music, programs...). A verification of the account is required in order to take advantage of these features. We will be introducing these features as from July, 2010.

 

What happens with the account, when all of my Rapids have been used?

Since we do not delete Premium Accounts anymore, the account will stay in its old form until a further Rapids package has been purchased. Please take note of the 60 day inactive regulation which is applied to files stored in your account.

 

Where can I adjust my package?

When logged into you Premium Zone simply click on “Settings” to make the required changes.