Privacy Policy

1- RapidShare AG reserves the right to close accounts, which are shared with other people. No refund nor replace will be provided in this or following cases:

    A- Basically, users may save any file at RapidShare irrespective of the file format or of the file contents. Excluded, however, are files the
    possession and/or circulation of which is illegal, such as

     - child pornography content,
     - works the download of which violates third party copyrights;
     - racist or violence-glorifying works,
     - instructions to criminal offences against public peace.

    (This list is not conclusive.)

    B- RapidShare will block access to such contents immediately after obtaining knowledge thereof and will delete them after an examination phase
    of 14 days. Furthermore, it will delete files which are identical to previously deleted files.

    C- With regard to users who violate these upload regulations, RapidShare is entitled to terminate the contractual relationship without notice , to
    block the access of the respective users to its services and/or to delete accounts of such users including all contents.

2- The Premium Accounts and points are not transferable nor for resell.

3- If you have lost your password and "forgotten password" feature does not recognize your email address, kindly contact us only by using the same email address you have used to purchase your account from us at the first place. We will reset your account and will send you the new password.

4- Kindly make sure to add your own working email address to your account profile and change your password regularly by 1) Login to your account, 2) Click on 'settings', 3) Enter your email address in email field, 4) Enter your new password in password fields, 5) Click 'Save' and 'OK'.

5- If you have paid extra RM in your payment, your extra RM can be redeemed only in your next purchase from us. No cash refund nor mobile top up will be provided. However, you may request for wire refund which needs administration's permission.

6- We are not responsible in any anyways for any delay caused by the banks.

7- Your payment will NOT be checked via an automated system, so it may take some time for our personnel to review and match your payment to your provided details. Your account details will be sent to you once your payment has been matched with your details.

8- If you have made your payment using Interbank System from any other banks but NOT Maybank or CIMB, it may take up to 5 days to receive your payment. (e.g.: Bank Islam, RHB, BSN, PB, HSBC, etc...)

9- We support all kinds of connections. If you’re using a DSL-8.000 for example, you can save 100 megabyte from rapidshare.com within 100 seconds. A Premium Account enables you to download 5 Gigabyte per day, that’s 5.000.000.000 byte per day and 150.000.000.000 byte a month. The volume not used is automatically transferred to the following day, up to a maximum of 25 gigabyte. If the complete download capacity is used up during one day, the premium-user need to wait for the following day to continue downloading or use TrafficShare left in his/her account.

10- By default, you will receive a new premium account (as your payment) if you are extending your existing RapidShare account but your provided RapidShare account does not exist.

11- The prices shown are subject to change without any prior notice.

12- By filling out our Online Payment Details Form, you have agreed with Alfosool rules and policies and you have waived your rights to sue or file
any lawsuit against Alfosool or Staff.

13- Your payment will not be checked via an automated system. Therefore, it may take some time (few hours to few days) to review, fraud check and match your payment with your details. Confirmation for your account activation will be sent to you immediately once these processes have been done.



Last Update: 08 July 2010