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Alfosool.com - My account has been locked


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 Post subject: Re: Alfosool.com - My account has been locked
PostPosted: Mon Mar 08, 2010 1:33 am 
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Joined: Fri Mar 05, 2010 1:42 am
Posts: 2
dear admin...

my account has been hack and i not able to login to my premium account.
im very new to rapidshare and not very caution about account hacking.
can i be able to use my rapidshare acount again?

this is my account ID:12959876

please help


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 Post subject: Re: Alfosool.com - My account has been locked
PostPosted: Mon Mar 08, 2010 6:37 pm 
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Site Admin
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Joined: Tue Dec 16, 2008 11:33 am
Posts: 139
Location: Canada
Hi,

I have just reset your email and password in your account and sent the new password to your email address. Now your account should work just fine :) Please change your password immediately and then activate your account lock.

Enjoy

_________________
Alfosool Pvt. Ltd.
www.Alfosool.com
(Rapidshare, Online Shop, Forum, SecondLanguage, Web Hosting, Photo Gallery, Games and LIVE SUPPORT!)


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 Post subject: Re: Alfosool.com - My account has been locked
PostPosted: Mon Mar 08, 2010 11:48 pm 
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Joined: Fri Mar 05, 2010 1:42 am
Posts: 2
dear admin...

i wanna to thank u alot because of your quick service...
now i can use my premium again..
thank u so much
alfosool is the best :P


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 Post subject: Re: Alfosool.com - My account has been locked
PostPosted: Thu Apr 01, 2010 1:59 am 
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Joined: Fri Sep 11, 2009 6:01 pm
Posts: 4
hello..Actually, i can't access my rapidshare account..i try to login but he said Fraud detected.
what happen to my account..hope admin can help me solve my problem..help me..
i know your company is the best reseller in Malaysia.hope u can help me..


Dear admin,please help me coz my account have many premium point...i
love my old account..

this is my account ID:9050196

please help


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 Post subject: Re: Alfosool.com - My account has been locked
PostPosted: Sun Apr 04, 2010 5:35 am 
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Site Admin
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Joined: Tue Dec 16, 2008 11:33 am
Posts: 139
Location: Canada
Hello Kuryu, I believe your account has been released on 1st April 2010 and my database shows it is working :) Please always feel free to let us know if you have any trouble with your account and we will help you out :)

_________________
Alfosool Pvt. Ltd.
www.Alfosool.com
(Rapidshare, Online Shop, Forum, SecondLanguage, Web Hosting, Photo Gallery, Games and LIVE SUPPORT!)


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 Post subject: Re: Alfosool.com - My account has been locked
PostPosted: Fri Apr 09, 2010 2:24 pm 
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Joined: Tue Apr 06, 2010 12:06 am
Posts: 1
also got the same problem, please help me retrieve my account...
i got notification like this...

"Fraud detected, Account mrzairos: This Account has been illegally used by several users"

my Account ID: 12611477

thanks in advance


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 Post subject: Re: Alfosool.com - My account has been locked
PostPosted: Fri Apr 09, 2010 10:59 pm 
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Site Admin
User avatar

Joined: Tue Dec 16, 2008 11:33 am
Posts: 139
Location: Canada
Hello akujep,
I have sent your ownership to Rapidshare AG and they will unblock your account very soon :)

_________________
Alfosool Pvt. Ltd.
www.Alfosool.com
(Rapidshare, Online Shop, Forum, SecondLanguage, Web Hosting, Photo Gallery, Games and LIVE SUPPORT!)


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 Post subject: Re: Alfosool.com - My account has been locked
PostPosted: Sun Apr 11, 2010 4:48 am 
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Site Admin
User avatar

Joined: Tue Dec 16, 2008 11:33 am
Posts: 139
Location: Canada
Good news akujep,
We have received an email informing the release of your account. Your account should be working very well now :)

Let me know if you have any problem.

_________________
Alfosool Pvt. Ltd.
www.Alfosool.com
(Rapidshare, Online Shop, Forum, SecondLanguage, Web Hosting, Photo Gallery, Games and LIVE SUPPORT!)


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 Post subject: Re: Alfosool.com - My account has been locked
PostPosted: Thu Apr 15, 2010 8:44 am 
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Site Admin
User avatar

Joined: Tue Dec 16, 2008 11:33 am
Posts: 139
Location: Canada
If your account was marked as fraud, you will need to email us (or post here) the answer to these three simple questions before we can send your ownership to Rapidshare AG. The answers to these questions will be sent to Rapidshare by their request:

- Are you the only person who is using this account?

- From where do you use the RapidShare account usually?

- Do you use your account from abroad?

_________________
Alfosool Pvt. Ltd.
www.Alfosool.com
(Rapidshare, Online Shop, Forum, SecondLanguage, Web Hosting, Photo Gallery, Games and LIVE SUPPORT!)


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 Post subject: Re: Alfosool.com - My account has been locked
PostPosted: Mon Apr 19, 2010 5:40 am 
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Joined: Wed Nov 25, 2009 5:16 am
Posts: 2
Dear Alfosool admin,

Yesterday (18th April 2010) when I'm downloading files, suddenly it came up the error message state that "The Account has been found, but the password is incorrect". After I click the "forgotten your password?" and put my email in it and it said "Unfortunately no matching Account has been found". What happen to my account?

My account ID : 11621058


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